The process of addressing complaints is an integral part of our company’s client relations philosophy of satisfying our customers and promptly responding to their needs.
Our mission is not only aimed at satisfying our customers but is also focused on providing added-value, ongoing quality and the search for improvement in all of our services.
The treatment of complaints deserves our special attention. We want to respond at customer complaints as quickly as possible.
If, for any reason, you are not satisfied with Trigilidas travel services or with a service by a company used as a supplier by Trigilidas travel, then we invite you to please submit your complaint directly to us, by mail to our mail address info@trigilidas.com or online@trigilidas.gr or info@trigilidas.gr the latest 10 days after the usage of the provided service ( tour or activity or package).
You can feel comfortable by using Live Chat or all social media such as Facebook , Instagram , Linkedin , Twitter or Viber , Whatsapp : +306937102882 or +306937102888.
Thank you for helping us to improve our services !!